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About Us

About us

The Forever aura Candle Story

Welcome to Forever Aura, where your journey to serenity begins. From the lush landscapes of New Zealand, we craft premium candles and diffusers to help you create a home that feels like a sanctuary. Rooted in sustainability and inspired by nature, our mission is to fill your world with light, calm, and connection—one fragrance at a time.

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Our Story

At Forever Aura, we believe that every moment is an opportunity to create a lasting memory. Born from a passion for crafting ambiance and spreading warmth, our brand specializes in creating luxurious, hand-poured candles that awaken the senses and bring serenity to your space.

Each candle is a labor of love, blending carefully selected fragrances with premium ingredients to ensure a clean, long-lasting burn. Inspired by the beauty of nature and the power of mindfulness, our products are designed to transform your home into a sanctuary of peace and positivity.

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Why forever aura

Quality You Can Trust

Crafted with pure soy wax, phthalate-free fragrances, and cotton wicks. Every candle is hand-poured with love and care.

Unique, Signature Scents

Explore our one-of-a-kind aromas designed to create lasting memories and elevate any space.

Hassle-Free Returns

Not satisfied? Enjoy easy 30-day returns for a worry-free shopping experience.

Fast and Reliable Dispatch

We ensure quick and careful packaging so your order reaches you in no time.

Why Forever Aura?

We are committed to sustainability, quality, and craftsmanship. From eco-friendly packaging to cruelty-free materials, every step of our process is designed with care for both the environment and our customers.

Join Our Journey

Whether it’s lighting a candle to unwind after a long day or gifting a moment of tranquility to someone you care about, Forever Aura is here to infuse light and love into your everyday life.

Welcome to the Forever Aura family—where elegance meets mindfulness, and every flame tells a story.

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Faqs

What are Forever Aura candles made of?

Our candles are crafted with natural soy wax, eco-friendly wicks, and high-quality fragrance oils for a clean and long-lasting burn.

What are Forever Aura diffusers made of?

Our diffusers feature premium fragrance oils and eco-friendly diffuser bases, designed for a consistent and long-lasting scent experience.

Are your candles and diffusers safe to use?

Yes, both our candles and diffusers are made with non-toxic, safe materials and are suitable for indoor use.

How do I take care of my candle?
  • • Trim the wick to 5mm before each burn.
  • • Allow the wax to melt across the surface during the first burn to prevent
    tunneling.
  • • Do not burn the candle for more than 4 hours at a time.
How do I use and maintain my diffuser?
  • • Place your diffuser in a well-ventilated area for better fragrance throw.
  • • Flip the reeds every 1-2 weeks to refresh the scent.
  • • Avoid placing the diffuser in direct sunlight or near heat sources to prevent quick evaporation.
Can I reuse the jars and diffuser bottles?

Yes! Once your candle or diffuser is finished, clean out the jar or bottle to repurpose it for storage or decor.

How long will it take to process my order?

Orders are processed and shipped within 1 business day.

When will I receive my order?

Delivery usually takes 2-5 business days, depending on your location.

Do you offer tracking for orders?

Yes, once your order is shipped, we will email you tracking details to monitor your delivery.

Do you ship internationally?

Currently, we ship only within New Zealand, but we are exploring options to expand shipping in the future.

Can I return items?

Yes, we are here to help. Please contact us for any return inquiries.

What items are eligible for return?

 

  • • Items that are faulty, damaged during delivery, or defective may be returned.
  • • Return requests are subject to Forever Aura’s discretion to etermine if the item qualifies.
What are the return conditions?
  • • Products must be in unused and undamaged condition, including the original packaging.
  • • Returns for change of mind are not accepted.
What if my item is damaged on arrival?

Please contact our customer service team with photos of the damaged product, and we’ll arrange a replacement or refund.

How do I start a return?

Contact us within 30 days of receiving your order, and we’ll guide you through the return process.

What Our Clients Say

Forever Aura is passionate about creating luxurious, calming experiences through our unique range of fragrances and home accessories. But don’t just take our word for it – hear from our satisfied customers who’ve transformed their spaces with our premium scents and elegant products.

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